Privacy policy

PETRA HEALTH COACH takes your privacy seriously. We make it a priority to secure and protect the confidentiality of the personally identifiable information that you provide to us. This policy explains the type of personal information we gather when you use www.petrahealthcoach.com and when you provide us information by other means, including by email and telephone.

Information we collect

PETRA HEALTH COACH collects non-personally identifiable information about visitors to the Site such as aggregate information on what pages are accessed or visited. We use this information to continually improve the online experience we provide site visitors. We use cookies to store visitors’ preferences, record session information (for instance, properties that visitors add to their “My Favorites” section) and record past activity on the site in order to provide better service when visitors return to the site. We also collect personally identifiable information that is specifically volunteered to us by email, by telephone or by those visiting the site online, including request, contact and survey information.

Use of the information we collect

The information we collect is used to improve the site and to contact those who have requested information concerning our products and services and, as needed, to carry out the purchase of products and services. We will only send you updates, offerings or product information by email or mail if you have provided your email or mailing address to us.

You may “opt-out” of receiving future offerings

Should you wish to opt out of receiving promotions, offerings or communications from Petra Health Coach in future, please let us know by clicking on the “unsubscribe” link within the e- mail that you receive from us.

Third-party web beacon

We use third-party web beacons from Google to help analyse where visitors go and what they do while visiting the site. Google may also use anonymous information about your visits to the site in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Google, click here.

Sharing of information

We do not sell or rent your personal information to anyone. Petra Health Coach will only share your personally identifiable information with our affiliates and authorised service providers that perform certain services or functions on our behalf. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process involving Petra Health Coach or the site.

Updates to our policy

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in future, we will post the policy changes to the Site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at the site periodically.

Updating your information

We offer visitors the ability to have inaccuracies corrected in contact information. Consumers can have this information easily updated by writing to us.

External links

The Site may provide links to external websites maintained by individuals or organisations external to Petra Health Coach. Once you access information that links you to another website, you are subject to the privacy policy of these external sites.

We protect your information

We value your privacy and we have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you on the site.

GDPR Compliance

In accordance with the EU General Data Protection Regulation (GDPR), which took effect on May 25, 2018, we may need to collect and process personal information in order to provide our services to you or because we are legally required to do so. If you do not provide the information that we request, it may hinder our ability to provide you with our services. We may utilise the personal information for our legitimate business interests, including those mentioned above.

We do not knowingly permit children under the age of 16 in the European Economic Area (EEA) to register for any content, product, or service. We do not knowingly collect, use, or disclose personal information about users under the age of 16, except as permitted by law.

We retain your personal information for as long as necessary or as permitted, considering the purpose for which it was obtained. The criteria for determining our retention periods include:

(i) For as long as we have an ongoing relationship with you and provide our services to you.

(ii) As required by a legal obligation to which we are subject, including applicable UK and EU data protection laws.

(iii) As advisable in light of our legal position, such as in regard to applicable statutes of limitations, litigation, or regulatory investigations.

We are committed to safeguarding your data and respecting your privacy rights in compliance with GDPR and relevant UK data protection laws.

This statement is subject to periodic review and may be updated to reflect changes in our data processing practices or legal requirements.